You don’t need a doctor’s referral to access private full fee paying physiotherapy services.

Private Health Insurance

• Private health insurance with extra covers may cover partially or fully the cost of physiotherapy sessions. This will depend of your level of cover, please check your cover details with your provider prior to any appointments.

NDIS

• NDIS participants with funds dedicated to physiotherapy sessions are fully covered for their treatment sessions and reports with no gap payment required. Please submit to us the details of your

• Self-managed participants: you will be responsible for the full payment of our private fees and then will seek reimbursement through NDIS

• Plan-managed participants: We will send our invoice for the physiotherapy services provided to you directly to your plan manager.

• NDIS managed participants: Unfortunately, we are unable to accept these participants at this stage.

Home Care Package

• If you are over the age of 65 years old or First Nations people aged over 50 years old, you may be entitled to a Home Care Package. Please contact your home care package provider and ask if you have funds available to access our physiotherapy services without off the pocket expenses.

Medicare / Chronic Disease Management (CDM) - previously known as Enhanced Primary Care EPC

• If you have any chronic conditions (diabetes, lung conditions, stroke, etc) for more than 6 months you may be entitled to 5 allied health sessions per calendar year after having an assessment with your GP. You can choose to use your 5 sessions with physiotherapy or share it with other professions.

Workcover

• If you have a workplace injury, your employer will complete an incident form and submit it to WorkSafe Victoria. Your GP may need to issue a Certificate of Capacity if you need time off work due to your workplace injury. Once your WorkCover claim is approved just submit to us your claim number, date of injury and the contact details of your case manager. We will bill the physiotherapy services directly to WorkSafe Victoria for reimbursement.

• If you need more information about claims for workers please access the website: https://www.worksafe.vic.gov.au/claims-information-workers

• WorkCover sessions cover:

  • Initial consultation time 40 minutes

  • Follow up consultation time 20 minutes

• If you need more information about claims for workers please access the website: https://www.worksafe.vic.gov.au/claims-information-workers

DVA

• DVA Gold card holders are fully subsided for their physiotherapy sessions.

• Please make an appointment with your GP to discuss your case and to complete a DVA Referral to Allied Health Services and ask your GP to refer you to Victorian Physio & Health Services.